I Bought More iCloud Storage But Its Not Showing Up, How to Fix?

User Concern

“I bought more iCloud storage, the 50gb plan and I have a 64gb iPhone with 13gb left on it but I'm still getting the 'not enough iCloud storage' popup. Am I doing something wrong? Thanks for any help.”

iCloud, the cloud-based service provided by Apple, allows users to backup and sync data on iPhone/iPad. The files stored in iCloud include some app data, device settings, messages, photos and videos, purchase history from Apple services, etc.

However, Apple only provides 5GB of free iCloud storage which is far from enough for most people. You need to pay extra money to gain more iCloud storage space.

Recently, some users who have upgraded the storage plans give the feedback that "I bought more iCloud storage but it's not showing up". Regarding this issue, we have listed 7 working solutions in this article.

1. Check iPhone Memory Usage and iCloud Storage

Generally, there are 4 capacities for most iPhones: 64GB, 128GB, 256GB and 512GB. You can check the available storage of your iPhone by going to Settings > General > iPhone Storage.

If the free memory usage of your iPhone is more than the free storage of iCloud after purchasing more storage, the extra storage will still not show up. And simultaneously, you will be reminded to purchase larger iCloud storage.

Note

For users who are looking for a free iCloud alternative to back up or sync iPhone data, FoneGeek Backup & Restore (iOS) program introduced in Way 6 will be quite useful for you.

2. Force Restart iPhone

You can also resolve this issue on iPhone by restarting the device. This is the second recommended solution which has solved this problem for a number of users.

• For iPhone 8 and newer models: Instantly press and release Volume Up button, and then press and release Volume Down button. Next, hit on the Power button until Apple logo appears.
• For iPhone 7 and 7 Plus: Hit on Power and Volume Down buttons, and then release the 2 buttons when Apple logo is shown on the screen.
• For iPhone 6 and older versions: Hit on the Power and Home buttons together for 8 seconds until Apple logo appears.

3. Sign Out and Sign Into iCloud Again

If the "extra iCloud storage not showing up" problem still persists, you can try to sign out of the iCloud account on your iPhone and sign back in. This method is the common workaround for most iCloud issues. The steps are here;

1. Open on Settings app on iPhone and look for [your name].
2. Click on the Apple ID and scroll down to click on "Sign Out" option.
3. Input the password of the Apple ID when prompted.
4. Click on "Turn Off" and choose the data you need to keep in your device by enabling that data type.
5. Then, click on "Sign Out" again to confirm.

4. Check iPhone Network Connection

If the iPhone doesn't connect with a stable network, the iCloud storage may not show up after you have upgraded the iCloud storage. Thus this is also the reason behind this iCloud issue.

Hence, you should ensure that the WiFi connection is strong enough by resetting network settings. To do that, try the procedures given below;

1. Click on Settings and General option.
2. The find "Reset" option located at the bottom and click on it.
3. Hit on "Reset Network Settings" and enter the password you set.

Note

After the network settings is reset, the WiFi password will be erased. You should enter the password and reconnect to the WiFi network.

5. Check Apple System Status

One more potential reason behind this iCloud storage not showing up problem is the arise of service outrage in Apple system status.

The iCloud storage will not show up after you purchase more storage if there is something wrong with Apple server. In situation like this, you need to check Apple system status here.

6. Contact with Apple

If there is no problem with the Apple server and the extra iCloud storage is still not showing up, you can contact Apple Support to explain your situation and ask them to fix the iCloud storage upgrade error.

7. Best iCloud Alternative to Back Up iPhone for Free

Instead of focusing on fixing the iCloud storage not showing up problem, you can also back up your iPhone data with the aid of third-party backup tool. The best tool we recommend for you here is FoneGeek Backup & Restore (iOS) program. Through the use of FoneGeek, you can back up as much data as you can without purchasing more iCloud storage.

Unique Features of FoneGeek iOS Backup & Restore

• It can fully or partially back up iPhone or iPad data for free without storage limitation.
• Multiple data types can be backed up by this program, including contacts, notes, voice memos, photos, videos, WhatsApp messages, Viber chat history, etc.
• It guarantees that the existing backup files will not be overwritten by new backup files.
• This tool is fully compatible for all iOS versions and iPhone models, even the latest iPhone 15/14/13 and iOS 17/16.

The following is how you can back up iPhone data without iCloud:

To get started, you need to go to FoneGeek official site to download and install the iOS Backup & Restore on your computer.

Step 1. Select the "Backup & Restore" option from the top menu when you have run the backup tool.

Step 2. Connect your iPhone or iPad to the program via USB cable and wait for the program to detect the device.

Step 3. As soon as the device is connected, click "Backup". After the backup process, you can view all the files on your computer.

FAQs on iCloud Backup

What does iCloud backup include?

With iCloud, you can back up app data, you can backup app data, device settings, Home screen and app organization, iMessage, text, and MMS messages, photos and videos, purchase history from Apple services (music, movides, TV shows, etc.), ringtones, and more.

How to back up your iPhone to iCloud?

To back up your iPhone to iCloud, you should turn on iCloud Backup by going to Settings > [your name] > iCloud > iCloud Backup.

How to upgrade iCloud storage?

On your iPhone, go to Settings > [your name] > iCloud > Manage Storage or iCloud Storage, tap "Buy More Storage" or "Change Storage Plan". Choose a plan and follow the onscreen instructions to upgrade your iCloud storage.

Why is my iPhone storage still full after buying iCloud storage?

Well, iPhone storage is different from iCloud storage and you cannot add storage to your phone. The only way to get more space on your iPhone is to delete photos, videos, messages, apps, etc.

Conclusion

If you bought more iCloud storage but it's not showing up on your iPhone, you can follow the solutions above to fix it. If you're looking for a free way to back up your iPhone, then you can use FoneGeek Backup & Restore (iOS). Download it and have a try!